Operations & AI Advisory — Problem-First

We start with the problem, not the software.

Most operations leak money in the same quiet places — missed value on claims and total-loss files, inconsistent intake, cases that slip between calls, and hours lost to work AI could do privately. We run a rapid, root-cause diagnostic audit of your process the way an experienced operator would, deliver a dollar-quantified gap analysis, then — only where it pays — deploy secure, on-premises AI that protects your data. No tech demos in search of a problem.

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Where we find the money

Led by a claims-operations specialist — grounded in how carriers, TPAs, PI intake teams, and regulated firms actually work. A rapid diagnostic first; software only where it pays.

Rapid Diagnostic Audit & Gap Analysis

A root-cause review of one workflow — intake, claims, follow-up — scored against a best-practice rubric, with a dollar-quantified gap analysis and a prioritized fix list you can act on this week.

Total-Loss / ACV Leakage Review

Where total-loss valuations understate ACV — trim/option/condition errors, missing tax & fees, comparable-selection issues — quantified across a sample of your files. Our deepest domain edge.

FNOL & Intake Audit

How first-notice and intake calls are handled vs. rubric — answer rates, capture completeness, qualification, and the hand-off gaps that cost you cases.

On-Premises Secure AI Advisory

For medical, legal, and financial firms that need AI without the cloud risk: 100% private, zero-cloud-spend local AI stacks that keep client data on-site while automating the busywork. Security-first.

AI Intake & SOP Automation

Reclaim 5+ billable hours a week — automate preliminary intake, document summaries, CRM updates, and recurring SOPs with an AI assistant tuned to your workflow, not a generic bot.

Unified Knowledge Base & Rapid Audits

Turn years of unstructured records — transcripts, PDFs, ledgers — into a searchable command center, so strategic audits and gap-analysis that took weeks happen in an afternoon.

How engagements work

Flat-fee, written-first. You get a document you can act on — no hourly meter, no vague retainer.

Free Scorecard

$0

A quick, high-level review of one call or file with 3 concrete findings — so you see the approach before you buy.

Flat Audit

$2,500 flat

A full written audit of a file/call sample with a dollar-quantified fix list, rubric scores, and prioritized recommendations.

Monitoring Retainer

from $1,000/mo

Ongoing sampling, scoring, and remediation tracking so the gains hold — sized to your volume.

Get started

Start with the free scorecard.

Tell us your setup and send one call or file. You'll get three specific findings back — no obligation.

Request my free scorecard

Educational/operational consulting — not legal advice. Findings depend on the files reviewed.

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