Privacy Policy
AgentAngel.io ("AgentAngel," "we," "us," or "our"), the commercial trade name of a sole proprietorship operated by Joshua D. Shipman, provides autonomous conversational AI call-answering and communication systems. This Privacy Policy explains how we collect, use, and protect information when you contact us, request a demonstration, or communicate with our systems. By contacting us or receiving text messages from our phone numbers, you agree to this policy.
1. Information we collect
- Contact information you provide when you call our business lines (+1 469-916-6767, +1 972-309-9156) or submit an inquiry on our website — including your mobile phone number, name, and timestamp.
- Message content you send to or receive from us during a conversational inquiry, demo confirmation, or customer support request.
- Service and diagnostic data (such as call logs, SMS delivery receipts, and verification codes) required to operate, secure, and troubleshoot our communications platform.
2. How we use information
- To respond directly to calls, texts, or demo requests you initiate with AgentAngel.io.
- To send transactional and customer-care text messages that you have requested (e.g., live call dashboard links, photo upload portals, demo confirmations).
- To honor opt-out and help requests when you reply STOP or HELP.
- To maintain system security, verify technical functionality, and fulfill regulatory compliance obligations.
3. SMS / text messaging
When you contact AgentAngel.io or request a product demonstration, you may receive one-to-one transactional and conversational text messages regarding your inquiry. Message frequency varies based on your conversation. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for assistance. See our SMS Terms of Service and SMS Opt-In page for full details.
4. How we share information
We do not sell, rent, or lease your personal information to any third party. We share information solely with trusted service providers (such as telecommunications carriers and cloud infrastructure providers) strictly under contract to transmit communications on our behalf.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data retention
We retain information only as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements, after which it is deleted or de-identified.
6. Your choices
- Opt out of texts: reply STOP to any message.
- Access / deletion: contact us to request access to or deletion of your information, subject to applicable law.
7. Children's privacy
Our services are intended for businesses and adults. We do not knowingly collect information from children under 13.
8. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by the "Last updated" date above.
9. Contact us
Questions about this policy or your information: support@agentangel.io.