Privacy Policy

Last updated: July 15, 2026

AgentAngel.io™ ("AgentAngel," "we," "us," or "our") provides AI-assisted call answering and missed-call text-back services to local service businesses. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our services or receiving messages from us, you agree to this policy.

SMS consent is never shared. Mobile phone numbers and SMS/text-messaging opt-in consent are not sold, rented, or shared with any third parties or affiliates for their marketing or promotional purposes. Message-related data is used only to deliver the service you contacted the business about.

1. Information we collect

Contact information you provide or that is generated when you call a business that uses AgentAngel — such as your phone number, name (if given), and the time of your call.
Message content you send to or receive from us in the course of a text-back conversation (for example, a callback request or an answer to a scheduling question).
Business account information for the local businesses that subscribe to AgentAngel (contact name, business phone, billing details processed by our payment provider).
Basic technical/usage data (e.g., delivery status of a message) needed to operate and troubleshoot the service.

2. How we use information

To respond to a call you placed to a business — including sending an automated text to help you reconnect, schedule, or get information you requested.
To provide the answering and text-back service to the businesses that subscribe to us.
To honor opt-out requests and provide help when you reply STOP or HELP.
To maintain security, prevent abuse, meet legal obligations, and improve reliability.

3. SMS / text messaging

If you interact with a business through AgentAngel, you may receive text messages related to your inquiry (for example, a missed-call reply, a callback confirmation, or a scheduling message). Message frequency varies based on your interaction. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for assistance. See our SMS Terms of Service and SMS Opt-In page for details.

4. How we share information

We share information only as needed to run the service:

With the business you contacted, so it can respond to you.
With service providers that operate our platform (for example, our telecom/SMS carrier and payment processor) under contracts that limit their use of the data to providing services to us.
When required by law, or to protect rights, safety, and security.

We do not sell your personal information, and we do not share mobile opt-in data or phone numbers with third parties for their own marketing.

5. Data retention

We retain information only as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements, after which it is deleted or de-identified.

6. Your choices

Opt out of texts: reply STOP to any message.
Access / deletion: contact us to request access to or deletion of your information, subject to applicable law.

7. Children's privacy

Our services are intended for businesses and adults. We do not knowingly collect information from children under 13.

8. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by the "Last updated" date above.

9. Contact us

Questions about this policy or your information: support@agentangel.io.