SMS Opt-In & Consent
Last updated: July 15, 2026
AgentAngel.io™ powers AI call answering and missed-call text-back for local service businesses (plumbers, HVAC, electricians, clinics, and similar). This page explains exactly how a customer consents to receive text messages, what those messages look like, and how to opt out.
How consent is obtained
- You contact a business that uses AgentAngel. For example, you call a plumbing company whose phone line is powered by AgentAngel, and the call isn't answered live.
- AgentAngel responds by text on the business's behalf to help you reconnect — since you initiated contact with that business about its services, this customer-care reply is sent to the number you called from.
- Every message includes opt-out instructions. The first message identifies the business and tells you to reply STOP to opt out at any time. Replying STOP immediately ends messages.
- Web opt-in (where offered). If a business provides a "text us" or callback web form, the form includes clear consent language and a link to these SMS Terms before you submit your number. Checking consent is never required to buy anything.
Sample messages
Example conversation
Hi, this is Northside Plumbing (via AgentAngel). Sorry we missed your call! How can we help? Reply STOP to opt out, HELP for help. Msg & data rates may apply.
Need someone to look at a leaking water heater today.
Got it — we can have a tech out this afternoon. What's the best address? A team member will confirm your time shortly.
STOP
You're unsubscribed from Northside Plumbing texts and won't receive more messages. Reply START to rejoin.
Opt out any time
- Reply STOP to unsubscribe. You'll get one confirmation, then no further messages.
- Reply HELP or email support@agentangel.io for assistance.
- Message frequency varies; message and data rates may apply.
Your privacy
We do not sell your information, and your mobile number and SMS opt-in consent are never shared with third parties for their marketing. See our full Privacy Policy.