Verbal SMS Consent Script
AgentAngel.io™ is a commercial trade name operated by Joshua David Shipman (sole proprietor). This document sets forth the exact verbatim verbal opt-in script, call flow, and required regulatory disclosures utilized by telephone representatives and automated interactive voice response systems when collecting verbal consent during inbound phone calls.
Verbatim Verbal Consent Script
When a caller dials (469) 916-6767 and verbally requests a claim documentation upload link, estimate review link, appointment confirmation, or customer service SMS notification, the representative must read the following verbatim script prior to dispatching any text message:
"Before I text you this link, do you consent to receive transactional SMS updates from AgentAngel.io operated by Joshua David Shipman? Consent is completely voluntary and is not a condition of receiving service, reporting a claim, or completing any transaction. If you decline, we will complete your entire intake verbally over the phone. Message frequency varies. Message and data rates may apply. You can reply STOP to unsubscribe at any time or HELP for help. May I send this text to your phone number?"
Call Flow & Affirmative Consent Rules
- Affirmative Response Required: The caller must state an affirmative "Yes" or unambiguous verbal consent. If the caller says "No", hesitates, or declines, zero text messages are sent.
- 100% Voluntary: Inbound callers are never forced or pressured to consent to SMS. When a caller declines, the entire claim or inquiry intake is completed verbally over the telephone with no loss of service.
- Audit Logging: Every inbound call recording, verbal consent statement, timestamp, and telephone number is digitally logged in our intake ledger.
Mandatory Carrier & Regulatory Disclosures
| Disclosure Requirement | Verbatim Implementation in Script |
|---|---|
| Brand & Legal Identity | AgentAngel.io operated by Joshua David Shipman |
| Purpose of Messaging | Transactional customer care notifications, claim estimate review links, and service confirmations |
| Message Frequency | Message frequency varies based on transaction status |
| Cost Disclosure | Message and data rates may apply |
| Opt-Out Mechanism | Reply STOP to unsubscribe at any time |
| Help & Support | Reply HELP for help or call (469) 916-6767 |
| Condition of Purchase | Consent is completely voluntary and is not a condition of receiving service or purchase |
Carrier Non-Sharing Guarantee
Mobile Information Privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances. Review our complete Privacy Policy and SMS Terms and Conditions.