UAT Bot-to-Human Calls & OSINT Vehicle Photo Audit

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AxiScore™ Architecture Clarification

AxiScore™ is NOT for the Bot. AxiScore™ evaluates the HUMAN EMPLOYEE (Adjuster/Intake Rep) of the carrier company that owns the bot. The Call Auditor AI bot monitors 100% of human calls in real time and rates the human adjuster's compliance against company QA rules.

⚠️ OSINT RED FLAG

Claim #FNOL-9482 · Rear Bumper Collision

Caller: Marcus Vance · Vehicle: 2023 Honda Accord (VIN: 1HGCR2F8...)

10 mins ago

Reported Date

2026-08-05 (11:20 AM)

Stated Loss

$4,850 Estimated Damage

Received Photo #1: Rear bumper deformation & tail light crack. Policyholder claims hit-and-run in parking lot today.

✅ OSINT VERIFIED CLEAN

Claim #FNOL-9483 · Windshield & Hood Impact

Caller: Sarah Jenkins · Vehicle: 2024 Ford F-150 (VIN: 1FTFW1E8...)

24 mins ago

Reported Date

2026-08-05 (10:56 AM)

Stated Loss

$1,200 Windshield & ADAS

Received Photo #1: Glass crack with ADAS camera housing damage. Road debris impact verified against telematics weather report.

Claim #FNOL-9482 · Rear Bumper Collision

Claim #FNOL-9483 · Windshield & Hood Impact

OSINT Loss Verification Audit