AxiRate™ Call Review Digest
Week of Aug 17 – Aug 23 · every call audited · produced by AgentAngel.io
The week at a glance
124
calls audited — 100% of volume
88.1
average AxiRate™ score
31
discrepancies flagged for review
27
Spanish-language calls scored
AI Agent Angel Bot
Automated intake — audited against the same rulebook as every human call.
After-hours Bot Line
Nights, weekends and holidays — every after-hours call scored on the same rulebook.
Team / Employee
Your human teams — one rulebook across bot and staff.
Catastrophe Surge
This lane populates only when losses of the same type reach this count within a single day. Default 5 — in the live product this is an admin setting your operation controls (5, 10, 15, 100…).
Every call, one line each
| Call | Team | Type | Language | Handle time | Score | Band | Flags |
|---|
AxiRate™ confirms and flags discrepancies against your own rulebook — it never adjudicates a claim, never decides coverage, and never assesses a caller. Flagged calls route to your QA team; their overrides feed the next audit.
All 124 calls on this page are synthetic demonstration data. Teams, adjusters, scores and flags are generated for the demo and label themselves as such. Request pricing on the Auto Claims Specialist page — claims pricing is quoted per operation, never published.